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February 20
Beyond Best Practices: Engaging Everyone in Systems Change
with Lisa Kimball
Wednesday, February 20, 2013, 2-3:30 p.m. ET | More information...

Organizations spend millions of dollars and countless hours on best practice initiatives designed to support significant system changes such as quality improvement. However, many if not most leaders are disappointed when desired changes either fail to happen or aren’t sustained much beyond the launch period. Lasting change requires a level of ownership that only comes from real staff engagement at all levels. In this webinar, you will experience examples from “liberating structures”—a portfolio of open source methods for interaction that can engage everyone from the janitor to the CEO in designing and implementing systems change. Lisa will share compelling case examples from healthcare, where the liberating structures approach was used in hospitals to dramatically reduce infection transmission and build an internal problem-solving culture.
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