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October 18, 2006 Issue 79
cannot go on having absurd amounts of wealth
when other people have problems of survival.
If you can bring an end to poverty, at least
from an economic point of view, you can
have a more livable situation between very
rich people and very poor people, very rich
countries and very poor countries. That's
our basic ingredient for peace."
a few seats left!
for the Pegasus Conference by October 27
to secure your place and save $200 off the
the U-Process, Conversational Leadership,
and Systems Thinking in Change Management
more or register...
the First Time Ever, Pegasus Endorses
Low Carbon Diet
by David Gershon
typical American household generates
approximately 55,000 pounds of carbon
dioxide annually (compared to Sweden’s
15,000 pounds per household). We know
we have an "overheating" problem;
but what can we do about it? This entertaining
workbook helps you make the cool choice
to quantify and reduce the impact you
are having on the planet. Its 23 practical
steps are embedded in a social change
technology that leverages relationships
to help people move from ideas to action.
Go on this low carbon diet with family,
friends, co-workers, and neighbors, and
learn as much about each other as you
do about climate change.
softcover book, 71 pages, $12.95
Institute Certification Program
Part One: January 4-7, 2007, Rhinebeck, New York
by David Gershon and Gail Straub, the
Empowerment Institute is a three-part
professional certification training that
combines residential study and workshops,
homework, and coaching via telephone.
Each participant specializes in one of
the five empowerment tracks and is assisted
in developing a successful business or
for the program is $3450. Register by calling
that you learned of the program through
Pegasus when you sign up and receive a free
copy of David Gershon's new book, Low
Learn more about the program at the Empowerment
Training web site.
Thinking and Modelling: Understanding
Kaambiz Maani and Robert Cavana
book is a comprehensive, accessible
introduction to the field of systems
thinking and modeling theory and application.
Its content ranges from basic systems
theory and causal loop modeling to
dynamic modeling, microworlds, and
learning laboratories. Step-by-step
methodology, numerous examples, and
extensive real-life cases from healthcare,
business, and social systems are all
presented in a simple way that can
be easily understood by a wide range
of people. An excellent resource for
managers, as well as a powerful text
for students. Accompanying the book
is a CD-ROM, which includes the models
presented in the book as well as the
run-time version of ithink, to allow
users to create their own models.
softcover book, 262 pages, illustrated,
to Systems Thinking
Daniel H. Kim
thinking is one of the key management competencies
of the 21st century and the crucial “fifth
discipline” of organizational learning.
Discover how the perspective, language,
and tools of systems thinking can dramatically
strengthen your ability to grasp complexity
and manage your organization more effectively.
Using compelling examples and numerous
illustrations, this volume serves as an
excellent primer for the field.
PDF, 21 pages, $10.95
softcover booklet, 20 pages, $10.95
Daniel H. Kim
about business is usual anymore. New technologies, global markets, and the
growing importance of knowledge assets over capital are forcing us to rethink
what has long been taken as fact. The latest buzz in management circles is
around the topic of knowledge management. But a more important challenge is
for organizations to develop the capacity to organize for continuous learning—to
go beyond managing existing knowledge to creating new knowledge. Designed for
executives and front-line managers alike, the book is organized around three
major themes: Organizational Learning and Knowledge Creation, The Power of
Theory, and A Systemic Approach to Creating Enduring Change. Through his insightful
and systemic exploration of these themes, Daniel Kim offers concrete ideas
and suggestions for building a work culture where learning can thrive.
softcover book, illustrated, 112 pages,
us at Pegasus Communications, One Moody
Street, Waltham, MA 02453-5339. Send an
email to email@example.com,
or call 781-398-9700. Web site: http://www.pegasuscom.com.
products, register for a conference, or
request a copy of our full-color catalog
by sending an email to firstname.lastname@example.org
or calling 800-272-0945.
comments about Leverage Points to
Learn more about Pegasus at www.pegasuscom.com.
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Pegasus Communications provides resources
that help people explore, understand, articulate,
and address the challenges they face in
the complexities of a changing world. Since
1989, Pegasus has worked to build a community
of practitioners through The
Newsletter, books, audio and videotapes,
its annual Systems
Thinking in Action®
Conference, and other events.
Changing Policy, Changing Lives
interview with Marlene Seltzer
Just a Few Seats Left! Register Now and Save!
• Pre-conference workshops offer focused learning with noted
Double-Loop Learning Matrix
||FROM THE FIELD
Visionaries Wanted: Angel Funding for Social Entrepreneurs
Policy, Changing Lives
for the Future (JFF) is a national nonprofit that
engages in research, policy development, advocacy, and consulting
in the areas of education reform and workforce development. President
and CEO Marlene Seltzer will lead a panel discussion
on their work at the upcoming Pegasus Conference. She recently spoke
with Leverage Points editor Vicky Schubert about their
approach to large systems change.
Give us a little background on Jobs for the Future (JFF).
We were co-founded in 1983 by Arthur White and Hilary Pennington.
Arthur was a partner in a very successful marketing firm who had
a passion around those who were being left behind by the economy.
His vision was to create a nonprofit that would help states reinvent
and transform their workforce development and education systems
to be more responsive to changes in the economy. Hilary was a recent
business school graduate from Yale, working for a management consulting
company, who had a desire and passion to make a difference in the
world. They built JFF together. And I came on in 1995 and have worked
to grow the organization along with Hilary and Arthur since that
time. Our work has evolved over time to focus more specifically
on the growing population of those who are being left behind. If
you look at high-school graduation and post-secondary completion
rates for kids and adults, you know we have a problem in this economy.
We pursue innovative
models of workforce development and education to accelerate the
learning and advancement of entry-level workers and youth. And we
focus on understanding how you would scale these models up in communities
and states. This has taken us deeply into the question of how systems
reform affects individual lives.
Is your emphasis on research, advocacy, or consulting?
Actually, it is the integration of all three. Much of our success
has come from the quality of the research that we’ve done
to understand these systems and deepen our knowledge about what
kinds of interventions work on the ground. By giving visibility
to both the issues and real solutions to address those issues, JFF
has become a go-to organization for states and funders who care
about these problems and want to fix them. As a result, we’ve
expanded our partnerships with other national groups, as well as
those at the state level, and with key institutions and stakeholders
within communities. We are also increasingly active not just in
analyzing policy, but as advocates of the kinds of policies and
legislation that are necessary to support and grow programs that
reading this interview...
Annual Pegasus Conference
Leading Beyond the Horizon: Strategies for Bringing Tomorrow
into Today's Choices
Waltham, Massachusetts, November 1315,
are now just a few seats left for this extraordinary learning experience.
Register by October
27 to secure your place and save $200 off the standard
workshops offer focused learning with noted thought leaders
Sunday, November 12, 9:00–5:00
$895 for full day experience
Systemic Change: Building the Future From the Past and the Present
David Peter Stroh, Bridgeway Partners; Michael Goodman, Innovation
Associates Organizational Learning
Integrate the disciplines of systems thinking and change management
to achieve more sustainable results based on a clear appreciation
of the past and the present. More...
Leadership: An Essential Strategy for Innovative Action
David Isaacs, Clearing Communications and the World Cafe Community
and practice World Café design principles for leading strategic
conversations. Use this pre-conference learning community to explore
how you will bring these techniques to real-life challenges. More...
U-Process: From Theory to Practice
Grillo and Adam Kahane, Generon Consulting
Practice the capacities needed to navigate the U-process of transformational
change from sensing, through presencing, to realizing. Learn how
this process can help organizations and multistakeholder groups
address problems in a systemic, creative, and participative way.
register or learn more about these and other program highlights,
check out the conference website.
Working In High-Leverage Zones With The Double-Loop Learning
by Brian Hinken
Learning Matrix is a tool that teams can use to uncover and articulate
high-leverage change initiatives. This matrix is an integration
of three vital learning tools: (1) the phases of the classic learning
cycle—observe, assess, develop, implement; (2) Chris Argyris’s
double-loop learning framework; and (3) the levels of understanding
of systems thinking as articulated by Daniel H. Kim—events,
patterns, structure, mental models, and vision.
and Double-Loop Learning
Single-Loop Learning Cycle. The classic learning cycle
begins by identifying the intended outcome of the change initiative
and then observing the actual outcome.
Learning Cycle. Instead of assessing additional corrections
we must assess our beliefs about why we value the intended outcome
and why we assumed the previous strategy would work.
When we superimpose the double-loop learning cycle on the systems
thinking framework, we create “leverage zones.” By
linking the uncovering and testing of beliefs and assumptions
learning and systems thinking/mental model work in the matrix,
we can draw attention to the fact that systems work at this level
about making our causal assumptions explicit and visible—and
thus testable. By adding the systems thinking framework, we facilitate
double-loop learning by explicitly moving from “event and
pattern thinking” to the “high-leverage zones”
of structures, mental models, and vision.
Patterns. Our typical problem-solving orientation usually keeps
us at the level of events and patterns—a single-loop learning
When we venture down into the structure level, we begin asking more
difficult questions such as “What are we doing that causes
this pattern to continue to happen?”
At the level of mental models, we ask ourselves, “What beliefs
do we hold that cause us to value this intended outcome?”
At the level of vision, we are clarifying what we want to create
the complete article or see The Systems Thinker, V12N8
to The Systems Thinker.
||FROM THE FIELD
Visionaries Wanted: Angel Funding for Social Entreprenuers
is a great opportunity for systems thinkers and other innovators
with groundbreaking social visions to obtain
start-up funding for
a new take-action organization.
Echoing Green, a provider of first-stage funding and support
to visionary leaders with bold ideas for social change, has put
out a call for Fellowshp Applications to meet their initial December
Through a two-year fellowship program, the organization helps
passionate social entrepreneurs develop new solutions to some
of society’s most difficult problems. Echoing Green Fellows
receive up to $90,000 in seed funding and support to launch an
organization that turns a great idea into action.
out the Echoing Green web
site for all the details.
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