The Tip of the Iceberg
Managing the Hidden Forces That Can Make or Break Your Organization

by David Hutchens
illustrated by Bobby Gombert

 
A group of enterprising penguins with a yen for juicy clams teams up with some walrus colleagues to harvest a seemingly endless supply for all. The good news attracts penguins and walruses from icebergs far and wide who join in the work and the delectation. But on the way to establishing a clam lovers' paradise, territorial skirmishes arise, clumsy walruses flatten penguins, and confusion reigns.

Can the penguins discover the hidden connections that have turned spiraling success into frustration and social upheaval? Only when they learn to see what is invisible are they able to stop their paradise from unraveling and take steps to create sustainable prosperity.

The Tip of the Iceberg vividly illustrates how organizations can be trapped by systems when they fail to understand them. The story and discussion guide will help managers sort through the complexity of surface-level events and discover how to take effective actions that create the results they desire.

Praise for The Tip of the Iceberg

"Another in the wonderful Learning Fables series by Pegasus, and more evidence that systems thinking requires the child in the adult and the adult in the child. What is there to gain from this likable story? managers might want to know. As it turns out, quite a bit."
—
Peter M. Senge, author of The Fifth Discipline

"I had a blast reading David Hutchens's book. The story vividly portrays scenarios encountered in our workplace everyday. Just like the penguins, corporate executives who learn to think about systems will be able to develop successful business strategies for both the short and the long run."
—Caroline Fu, IT manager, The Boeing Company
   
"The Tip of the Iceberg is a great, easy-to-use tool that can help organizations understand and analyze causal connections crucial to effective strategic planning. It's also a fun and entertaining way to explore the complex concepts of systems thinking. Even my 10-year-old daughter loved it!"
—Wendy Skinner, director, Business Process Reengineering, Sabre, Inc.
   
"Those who want to solve problems for the long haul must somehow move beyond linear thinking to systemic awareness. Here is a shaggy penguin story that may just do the trick."
—Art Kleiner, coauthor, The Fifth Discipline Fieldbook and The Dance of Change
   
 



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