Applying Systems Thinking and
Common Archetypes to Organizational Issues
Module 1: Why the Systems View?
Module Description
In this module, we will share the real example of Acme Inc. The managers at Acme have a problem, and they begin with a typical view about the action they should take to fix it. When they later take "A Systems View," they find that their perspective changes. As a result, they pursue a different course of action. We all recognize the value of looking at the bigger picture and addressing causes of problems rather than simply lessening the symptoms. However we also realize that we often settle for a "quick fix" and hope that it will provide a solution - at least until our replacement arrives! You will be asked to compare and contrast these two approaches and identify the cases where a systems view would add value.
We will use the case of Acme Inc. to provide a hands-on introduction to Systems Thinking as a language and skill set. By completing this course, we hope that a systems view will become more of habit for you and your colleagues. Systems Thinking provides an important alternative view about how to effectively approach complex chronic performance problems and improve the results that matter to you.